Refund policy

We only offer refunds for damaged or defective items that are returned within 30 days of the purchase date. We will however offer a store credit of equal value under other certain circumstances. We will notify you once we’ve received and inspected your return, and let you know if the refund/credit was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we’ve approved your return, please contact us at melissa@the-furniture-guide.com.